FREQUENTLY ASKED QUESTIONS - Ultraviolet Air Purification
Q: I saw a similar item, called an ozone generator. Is
this the same thing?
A: The CaluTech products are not ozone generating air cleaners.
Ozone is harmful to your health.
Q: Do your UV lamps produce ozone?
A: Many UV lamps intentionally produce ozone in large amounts
(UV-V), which we do not recommend, nor does the EPA or American
Lung Association. The UV lamps we use (UV-C) have special tubing
that filters out the 185nm ozone wavelength, however all UV
lamps that are considered 'ozone free' do produce some ozone,
but the amount of ozone produced is so minute (0.002ppm) it
is not considered an ozone producing lamp.
Q: How does your product compare to the ionic purifier
on TV?
A: Simply put, to date there is no known scientific evidence
that ionic air purifiers actually help people in any way, just
opinions, no proof. UV-C is proven.
Q: How long are UV lamps good for and what are the specs?
A: CaluTech products use UV-C germicidal lamps which operate
at a wavelength of 253.7 nanometers (the pure germicidal wavelength
of light). Each lamp is under warranty for 1 year, and most
replacements are under $25 each, not $40 or $80 each like other
companies. It is a very cost effective UV air purifier. The
lamps are known to operate for as long as 3 years. We recommend
annual changes of the UV lamps for maximum ultraviolet air sterilization.
Q: Why are your UV-C germicidal lamps / bulbs so inexpensive?
A: It's very common for customers to think our UV lamps
are not efficient like competitors because they are low priced,
but the fact is they are more powerful than other UV-C germicidal
lamp products used in other UV air purifier systems. Plain and
simple, we don't mark them up. You can find our same style lamp
used in our UV air purifier at a competitor site for $45 each,
and we even found another for $107 each, that's just ridiculous.
Lamp cross reference: PL-L36W/TUV, PL-L18W/TUV, GPL18, GPL36,
UC36W1006, UC18W1004
Q: How much maintenance does the unit require?
A: CaluTech Blue air purifiers require minimal maintenance.
All you need to do is change the lamps once a year for maximum
efficiency. Once your unit is installed, you simply plug it
in.
Q: Is this something the average homeowner can install
themselves?
A: Yes. Installation is simple, but if you prefer you can
contact your local heating and air conditioning company for
installation or a handyman. The unit can be installed in as
little as 10 minutes. If you do not wish to install a furnace
duct mounted germicidal air purifier you should have a qualified
contractor install it for you. Installation if very simple and
only requires a drill with a 2" holesaw and a phillips screwdriver,
that's it! (holesaw can be 1 3/4, 1 7/8, 2, 2 1/4, or 2 1/2)
Q: What kind of warranty does CaluTech offer?
A:
The CaluTech Blue, Mini-Blue DSL UV and Blueray air purifiers
carry a warranty of 10 years against parts and labor. The Airtronics
UV purifier carries a 5 year warranty, and the Hurricane portable
UV air purifier carries a 90 day warranty.
Q: I've seen other units available that claim to be high
powered air purification utilizing UV. How does CaluTech's unit
compare?
A: There is no comparison. The Calutech Blue™ produces
over 24,000 microwatts of complete air sterilization and has
been tested to safely sanitize indoor air. The Blueray produces
40,000! No other unit we're aware of on the market can compete.
The effect of irradiation is based on microwatts and time of
exposure. The lethal exposure period of an organism is determined
by its susceptibility. The wavelength of radiation, the density
of the radiation flux (watts per unit area) and time of exposure.
These UV lamps are regulated at 253.7 nm energy. The germicidal
effectiveness is proportional to the product of intensity time
from one micro-second to a few hours. CaluTech estimated a typical
air velocity of a home furnace and doubled the amount of UV
actually needed.
Some references
you can check:
Ultraviolet and Infrared engineering by Summer, Interscience
Publishers
American conference of Governmental and industrial hygienist,
Threshold limits for workroom air.
Ultra-Violet Radiation by Koller, Pub. John
Wiley and sons.
Any state government agency should also have information on
the technology used in the wastewater field which is much more
critical than air sterilization. UV is commonly used in place
of chlorine for disinfections and the technology has been used
extensively in the pharmaceutical industry.
Q: There are a lot of units on the market. Where does the
CaluTech Blue™ fall into place?
A: Because of the recent scare of bio-terrorism, companies
have virtually popped up overnight selling units that look a
lot like the CaluTech Blue™ air purification system. These are
NOT CaluTech units and they do not perform to the level of CaluTech
standards.
Q: Is the CaluTech Blue™ constructed in a solid manner,
and are the electrical components safe?
A: The Calutech Blue™ is certified to
US & Canadian standards (UL/CSA), encased in a steel box
and OSHA compliant for commercial applications.
Q: How many watts? What are the details
of the bulb?
A: UV-C: 24-26 Watts. Bulb: 36 watts
each, hot cathode. This is the spec for the
Blue, DSL, Hurricane, and Airtronics UV air purifiers. The high
output duct mounted UV air purifier features 120 watts. The
Mini-Blue furnace / A/C duct mount air purifier features 2 18w
lamps with short lamps for tight areas.
Q: Is Hot Cathode better than Cold Cathode?
A: In the uppermost vertical section of your
plenum both hot and cold cathode tubes suffer diminished effectivness
based on cooler temperatures. We overcompensate with excessive
UV-C wattage to get a maximum kill without ozone. Hot cathode
is more effective than cold cathode when installed at the evaporator
coil.
Q: What is Snapcat?
A: Snapcat is an advanced air oxidation nanotechnology,
commonly called Photocatalytic Oxidation. A Photocatalyst for
air purification. Snapcat is included in all CaluTech products
-- Read more here.
Q: How much does all this cost?
A: Units on the market are similar in price, but usually
much higher. The CaluTech Blue is fully guaranteed. Pricing
can be viewed in the shopping cart.
Q: I've had a CaluTech system in my home for over a year
and have never changed the lamps. Does this mean it is no longer
cleaning the air?
A: No. Although the lamps should be changed yearly for
maximum efficiency, your unit is still cleaning the air. Not
changing the lamps every year lowers the effectiveness of the
sanitizing cycle.
Q: Similar UV air cleaners sell for $700 or more. Why is
the CaluTech Blue sold for such a low price?
A: CaluTech is a wholesaler and manufacturer of air purification
equipment. We sell to HVAC and heating and air conditioning
companies, but we also sell direct to you. Many companies sell
products by others. This causes pricing to rise as the product
goes from one company to the next, and finally to the end user...you.
We manufacture and sell factory direct.
Q: I'd like to benefit from the use of a UV air cleaner,
but I do not have forced air ducts in my home. Can I use the
CaluTech Blue?
A: It is for ventilation only but you can benefit from
the CaluTech Hurricane, a portable system that we created for
people who do not have forced air ventilation. The United Nations
uses this same air purifier.
Q: I've just received my furnace air duct UV air purifier.
The instructions explain everything well, but I'm still not
sure where to put it?
A: If you have A/C we recommend installation above the
coils. If you do not know where they are look for a drain hose
or copper lines entering your air duct. This is where the coil
is. You want to install the unit above this coil. Because coils
are always wet, even when the A/C is not running, it becomes
a breeding ground for bacteria, viruses, dust mites, and mold.
The UV light shining down on this coil burns all of these pathogens
up. DO NOT drill right into the duct where the drain or copper
lines are coming out. You must install it above the coil. If
you run a drill bit into this coil all the freon will come out
and you will need an HVAC contractor to open the duct and repair
the coil, or even replace it. A good idea is to drill a small
inspection hole above where the coil is, or even open the air
duct to look at where it sits, so you know you've installed
it in the right spot. If you do not have A/C you can install
the unit easily in the cold air return line, which is the duct
that brings the air in the home or building to the furnace so
it can be heated. If you're in doubt, call a heating & air
conditioning company to install it for you. It doesn't cost
much to have it professionally installed. Install time is usually
less than 15 minutes. Maximum plenum temp is rated at 140F.
Q: I have a humidifier on my supply duct. Can I install
the UV air purifier near the humidifier?
A: Yes, at or above the humidifier. If you install it below
the humidifier water droplets can drip down on the lamps and
shorten their life. The Blue UV air purifier is certified for
wet locations by CSA as safe.
Q: My HVAC contractor cut the cord off the CaluTech duct
mounted air purifier and wired it direct to the fan. Does this
mean I have no warranty now?
A: You would have been better off with the unit on always,
not connected to a relay or switch on the fan. When the fan
isn't running the pathogens and mold spores in the air don't
stop too. In addition, the dust mites don't stop mating and
multiplying. You want the UV on whenever possible. If mounted
at the coils keep in mind that they are always wet, even when
the fan shuts off. If the UV goes off at the coil for even 10
minutes mold already begins to form. Keep it on for cleaner
air. This extends the lamp life and the electrical cost is no
more than a single light bulb.
Q: Do you offer remanufactued units?
A: Yes, from time to time we have units that are damaged
in shipping and exchanged, although this is very rare.
Q: If the air duct UV air purifiers fail how do I get my
replacement?
A: That's easy. No return authorization needed, just send
it back to us and we'll send you the replacement or repair yours
immediately. Be sure to include the name and zip code inside
the box that you used when you purchased so we can locate your
information (unless your unit has a warranty serial number tag
on it. If it does we scan the bar code and know who you are).
Q: What exactly is ultraviolet light?
A: Ultraviolet light is an invisible light (to humans) but
many insects can see it (known as phototactic eye sight). UV
light emits at different levels called nanometers (a unit of
measurement that is one billionth of a meter). Ultraviolet light
is separated into three common spectrums. UVA operates between
315 and 400 nanometers (nm). These are known as black lights
and many insect zappers use this UV lamp to attract insects
to the zapper because the insects think the light they see is
the sun. UVB is used for tanning beds and operates between 280
and 315 nm. UVC is used for UVGI (ultraviolet germicidal irradiation)
and this is what our units operate at. This light has a wavelength
of 100 to 280 nm. Our products operate at 253.7 nm which is
the optimal level of UVC light for sterilization of the air,
and even water. UV light is present in a fluorescent lamp tube
which contains a mixture of 3 mgs of mercury and a phosphor
coating. When UV lamps are energized the electrical current
is mixed through the lamp tube that contains the phosphor and
mercury vapor. The atoms in the Mercury absorb the energy from
the electrical current which causes the atoms to become unstable.
The atoms seek to become stable again so in order to do this
they must lose any extra energy they contain. When the atoms
release this energy it is released in the form of ultraviolet
radiation. When the UV radiation is present in the tube lamps
it attempts to get out of the phosphor coated lamps (coated
inside the tubes). When this happens UV light is released. The
more or less amount of phosphor coating inside the lamp tubes
the higher or lower the amount of nanometers. With different
mixes of phosphor the desired amount of UV is produced (A, B,
or C).
Our UVC light penetrates the outer membrane of viruses,
bacteria, mold, and even yeasts. When this happens the DNA of
the microbes is modified, which causes modifications to the
DNA structure, and eliminates the possibility of these microbes
to reproduce, so they eventually all die off just as humans
would if we could no longer produce. All microorganisms have
different levels of tolerance to radiation and these levels
are measured (known as a D Value) which makes it possible to
estimate the time of exposure required to destroy these different
microorganisms. The chart on our home page shows many of these
values and where possible we also link to more information about
the virus, mold, bacteria, yeast, etc.